Contact
CONTACT JIANT GETAWAYS
Tell us how
we can help.
Have a question about an upcoming stay, need help with a concierge request, or simply want a little help planning? Send us a note and we'll help make your Jiant getaway as effortless as possible.
GET IN TOUCH • WE'RE HAPPY TO HELP
START HERE
A few details
go a long way.
Whether you're planning ahead or already have a reservation, share a few details with us and we'll make sure your request gets to the right place.
HELPFUL TO INCLUDE
Your property, anticipated stay dates, reservation name if you're already booked, and any details about what you're looking for.
ALREADY BOOKED?
Include the name on your reservation and your stay dates so we can locate your booking more quickly.
CONTACT & CONCIERGE REQUEST
How can we help?
Concierge services are subject to availability and may require advance notice. Pricing and third-party service fees vary by service.
HOW CAN WE HELP?
GENERAL QUESTIONS
Not sure where to start?
Ask us about our properties, amenities, your upcoming stay, or anything else you need before booking.
CONCIERGE SERVICES
Make your stay easier.
Need groceries, reservations, transportation, local recommendations, or another special touch? Tell us what you have in mind.
EXISTING RESERVATION
Already booked?
Include your reservation name and stay dates with your request so we can locate your booking and assist you faster.
For urgent or time-sensitive matters during an active stay, please use the contact information provided with your reservation.